Privacy Policy

Information Collection

• We collect personal information such as name, email address, shipping address, and payment details when you make a purchase or create an account on our website.

Use of Information:

• Your information is used to process transactions, provide customer support, and send updates about your order.
• We do not share your personal information with third parties except for the purpose of processing your order (e.g., payment processors, shipping companies).

Data Security:

• We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a secure server and encrypted.

Cookies:

• Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.

Warranty and Care

Warranty:

• All our diamond jewelry comes with a 1-year warranty against manufacturing defects.

Care Instructions:

• To ensure the longevity of your diamond jewelry, avoid exposure to harsh chemicals, extreme temperatures, and physical impact.
• Clean your jewelry regularly with a soft cloth and store it in a safe place.

Contact Us

If you have any questions about our policies or need further assistance, please contact us at:

• Email: contact@artisanalgems.com
• Phone: + 61 450 333 641
• Address: 8 Watford Ave Cranbourne West VIC 3977

Thank you for shopping with Artisanal Gems.